We are looking for you! Come be a part of a $22 billion leader in technology and innovation.

Currently, we are seeking individuals who want to provide superior customer service to our wireless client base. We provide a full paid training program, health/dental benefits and many career growth opportunities.

ACS offers a competitive hourly rate PLUS "Pay for Performance" bonus opportunities---we give you control over your total compensation! If you want to be part of a world-class company with a great marketplace reputation, apply today!

Customer Service / Care Representative

Job Responsibilities:

Respond to, handle and resolve customer inquiries
Provide customers with product and service information
Process orders, forms and applications
Identify and escalate customer issues
Handle customer billing questions

Skills/Abilities:

Ability to deliver outstanding customer service
Excellent listening skills
Strong empathy skills
Ability to problem solve
Ability to multi-task
Attention to detail
Negotiation skills
Positive dynamic personality
Ability to adapt to a fast-paced environment
Typing skills of 20wpm or more

Experience/Requirements:

Ability to navigate in a Windows environment
Six months or more experience in a customer service environment preferred
Ability to demonstrate continuous employment/work history
High School Diploma or equivalent
Background and drug screen

Apply Now

Xerox Corporation is a $22 billion leading global enterprise for business process and document management. Through its broad portfolio of technology and services, Xerox provides the essential back-office support that clears the way for clients to focus on what they do best: their real business. Headquartered in Norwalk, Conn., Xerox provides leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. Through ACS, A Xerox Company, which Xerox acquired in February 2010, Xerox also offers extensive business process outsourcing and IT outsourcing services, including data processing, HR benefits management, finance support, and customer relationship management services for commercial and government organizations worldwide. The 130,000 people of Xerox serve clients in more than 160 countries.